At Live22, your privacy is not merely a regulation we comply with — it is a commitment we uphold. This Policy clearly explains how we collect, use, store, and protect every piece of information you entrust to us.
Last Updated: 1 January 2026Our Privacy Commitment
256-bit SSL encryption protects all data transmitted and received on the platform.
Your information is not sold or shared with any third party for commercial purposes.
We only collect data with explicit consent and for clearly stated purposes.
We only collect data that is strictly necessary for the stated purposes.
Data is retained only for as long as required by law or operations.
You have the right to request the deletion of your personal data at any time.
Live22 (referred to as "we", "our platform", or "Live22") takes our responsibility to protect every user's privacy seriously. This Privacy Policy explains in detail how we handle the personal information you provide to us — whether during registration, daily use, or in communications with our team.
This Policy applies to all users of the Live22 including website visitors, registered members, and users of our mobile app. By using our services, you agree to the practices described in this Privacy Policy.
We uphold the principle that your data belongs to you. We are only a responsible temporary custodian, not the owner of that information.
Live22 collects various types of information to provide services that are safe, efficient, and compliant with legal requirements. The following are the categories of data we collect:
| Data Category | Data Examples | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number, gender | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number, home address | Communications, account verification, customer support |
| Financial Data | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Usage Data | Game history, session times, game preferences | Service improvement, personalised recommendations |
| Technical Data | IP address, device type, web browser, operating system | Security, fraud detection, platform performance |
| Communications Data | Chat records, support emails, complaints | Customer support, complaint resolution, audit records |
We follow the principle of data minimisation — only data that is strictly necessary for the stated purpose will be collected. We do not collect sensitive data such as medical information or religious beliefs.
Your personal data is collected through the following methods:
All data collection methods we use are transparent and protected by strict security controls. You may request information about the data we have collected about you at any time.
Live22 uses collected data solely for lawful, stated purposes. We will not use your data for any other purpose without first obtaining your renewed consent.
Live22 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in certain limited situations, your data may be shared with the following parties:
All third parties who receive your data from us are bound by strict data protection agreements and are required to meet the same or higher security standards as ours.
We invest seriously in data security infrastructure to ensure your information is always protected. Our security measures include:
While we employ industry-best security measures, no digital security system is 100% guaranteed. We encourage you to take your own precautions as well, such as using a strong password and not sharing your login credentials.
Platform Live22 uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage, and ensure security functions operate correctly.
You can manage your cookie settings through your web browser at any time. Please note, however, that disabling certain cookies may affect the functionality or user experience of the platform.
You have certain rights regarding your personal data held by Live22. We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold about you in a readable format.
You have the right to request the correction of any inaccurate or incomplete personal data.
You may request the deletion of your personal data subject to applicable legal requirements.
You have the right to object to the processing of your data for specific purposes such as direct marketing.
You have the right to receive your data in a structured format that can be transferred to another provider.
You may request that we restrict the processing of your data in certain situations as defined by law.
To exercise any of the above rights, contact our privacy team at [email protected]. We will process your request within 30 business days of receipt.
Live22 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by applicable law:
When data is no longer needed, it will be securely deleted or anonymized using procedures that ensure the data cannot be recovered.
Platform Live22 may from time to time contain links to third-party websites or services. Please note that this Privacy Policy applies only to the Live22 only.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to read the privacy policy of every website you visit before providing any personal information.
The presence of links to external websites on our platform does not imply that we endorse or guarantee the security of those websites. Please exercise caution when browsing any external sites.
Live22 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to our services.
Any material changes will be communicated to you via an in-platform notice, an email to your registered address, or an announcement on our website. We encourage you to review this page periodically to stay informed of the latest privacy policy governing your use of our platform.
Ongoing platform usage Live22 after any changes to this Privacy Policy take effect will be considered acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, please contact our Data Privacy Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 14 business days. For more complex requests such as data transfers or account deletion, processing may take up to 30 business days.
We value your trust and are committed to handling every privacy enquiry carefully, respectfully, and as promptly as possible.
FAQ
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