Terms and Conditions live22 – A Complete Guide for Platform Users

1 Acceptance of Terms and Conditions

By registering an account, accessing, or using any services provided by live22, you are deemed to have read, understood, and agreed to be bound by all Terms and Conditions stated in this document. This agreement takes full effect from the date you first begin using our platform.

If you do not agree with any part of these Terms and Conditions, you are not permitted to use the platform live22. Continued use of the platform following any amendment to these terms constitutes your acceptance of the revised terms.

2 Account Eligibility

To register and use the services of live22, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of registration.
• Not a resident or citizen of any country that legally prohibits online gambling activities.
• Have full legal capacity to enter into a binding agreement.
• Not currently experiencing an active gambling addiction and have not undergone any gambling addiction treatment programme within the past 12 months.
• Register for personal entertainment purposes only and not on behalf of any third party.

3 Account Registration & KYC Verification

Each user is only permitted to register and hold one active account at live22. Holding more than one account — whether directly or through a third party — is a serious violation that may result in the permanent suspension of all associated accounts and the forfeiture of any accumulated balances or wins.

During registration, you are required to provide accurate and complete personal information including your full name, date of birth, identification number, and contact details. Providing false or misleading information is a serious breach of these terms.

Identity Verification (KYC) is mandatory before your first withdrawal is processed. Required documents may include:

• A copy of a valid MyKad national identity card or passport.
• Proof of current address (utility bill, bank statement, or other official document dated within the last 3 months).
• Proof of the registered payment method (if applicable).

4 Deposit and Withdrawal

live22 supports a wide range of popular deposit and withdrawal methods in Malaysia, including internet bank transfers, DuitNow, Touch 'n Go, GrabPay, and Boost. All deposits are processed instantly, while withdrawals are processed within 5 to 15 minutes for supported methods.

• The bank account or digital wallet used for deposits and withdrawals must be registered under the same name as the account live22 yours.
• Minimum and maximum deposit limits may vary depending on your payment method and account level.
• Withdrawals will only be processed to the same payment method used for the deposit, except in specific circumstances approved by us.
• Live22 does not charge any processing fees for standard deposits or withdrawals. Any bank or digital wallet charges are the responsibility of the respective payment service provider.
• We reserve the right to request additional verification before processing withdrawals that exceed a certain threshold.

5 Bonus and Promotions

live22 offers a variety of bonuses and promotions from time to time to reward our new and loyal players. All bonuses are subject to the wagering requirements stated in the specific promotional terms of each offer.

• Bonuses are valid for one account per individual, per address, per device, and per IP.
• Wagering requirements must be fully met before any wins derived from bonus funds can be withdrawn.
• Live22 reserves the right to withdraw any bonus or wins obtained through means that violate our rules or abuse the promotions system.
• Opening multiple accounts to receive bonuses is prohibited and will result in the suspension of all associated accounts.
• Live22 reserves the right to modify, suspend, or cancel any promotion with reasonable notice.

6 Game Rules and Outcomes

All games at live22 uses an independently audited Random Number Generator (RNG) recognised by an accredited body to ensure fairness and true randomness in every game outcome. No manipulation or interference is applied to the results of any game.

The Return to Player (RTP) rate for each game is as stated in the respective game information. RTP is a long-term average rate and is not a guarantee of returns for any individual game session.

• Game results as recorded by the server live22 is final and binding.
• Any technical interruption during gameplay will be resolved in accordance with established policy — betting stakes will be refunded if a game cannot be legitimately completed.
• Players are not permitted to use automated software, bots, or any tools that provide an unfair advantage in games.
• Attempting to exploit bugs or technical vulnerabilities in the platform is a serious violation.

7 Account Security

You are solely responsible for maintaining the confidentiality of your password and account login details live22 yours. Do not share this information with anyone — including family members, friends, or any individual claiming to be a representative of live22.

• Enable two-factor authentication (2FA) for an added layer of security on your account.
• Use a strong, unique password that is not used for any other account.
• Contact customer support live22 immediately if you suspect any unauthorised activity in your account.
• Live22 will not be held liable for any losses arising from a user's own disclosure of their login credentials.

8 Account Suspension and Closure

live22 reserves the right to suspend or close any user account without prior notice if there is evidence or reasonable grounds to believe that:

• The user violates any condition within these Terms and Conditions.
• The user engages in fraudulent activity, money laundering, or any other illegal activity.
• The user opens multiple accounts to exploit bonuses or the platform's systems.
• The user uses unauthorised software or methods to gain an advantage in games.
• The user provides false information during registration or the KYC process.

Users also have the right to request closure of their own account at any time by contacting our support team. Any valid funds remaining in the account balance will be returned to the user once all necessary reviews are completed.

9 Responsible Gaming

live22 is fully committed to the principles of responsible gaming. We believe that digital entertainment should remain an enjoyable activity that does not negatively impact your daily life.

Our platform provides a range of self-control tools available for your use:

• Deposit Limit: Set daily, weekly, or monthly deposit limits based on your budget.
• Loss Limit: Set a maximum loss limit to prevent overspending.
• Session Limit: Limit your playing time to maintain a healthy balance in your daily life.
• Mandatory Break: Take a temporary break from the platform for a duration of your choice.
• Self-Exclusion: Sign up for a permanent self-exclusion if you feel it is necessary.

10 Disclaimer and Liability Limits

Platform live22 is provided "as is" and "as available". While we make every effort to ensure the platform operates without interruption, we do not guarantee that the service will always be uninterrupted, error-free, or free from security vulnerabilities.

• Live22 is not liable for any losses resulting from technical disruptions, internet connection failures, or circumstances beyond our control.
• Maximum liability limit live22 to any user is limited to the amount deposited within the 30 days prior to the claim.
• Live22 is not liable for any indirect, consequential, or punitive losses arising from the use of our platform.

11 Amendments to Terms and Conditions

live22 reserves the right to modify, update, or add to any section of these Terms and Conditions at any time. Users will be notified of any material changes via an in-platform notice, registered email, or website announcement at least 7 days before the changes take effect.

Continued use of the platform live22 after the effective date of any change will be considered as acceptance of the amended terms. It is the user's responsibility to review the terms and conditions periodically to ensure you are always aware of the latest terms governing the use of our platform.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the platform live22, our customer support team is available to assist you 24 hours a day, 7 days a week through multiple channels:

• Live Chat: Continue on the platform or app live22 — the fastest way to get help.
• WhatsApp & Telegram: Contact us through our official account live22 for instant messaging support.
• Email: [email protected] — for enquiries that require documentation or proof.